Delivery & Returns Information

 Delivery

Sparkly Fabric will usually despatch your order within 1 day  of receiving it and will usually send it by Royal Mail 2nd Class post/parcel post.  Although we may also use couriers depending on the parcel's size and weight.   Deliveries should arrive in 2 - 5 days however, please allow  up to 10 days for delivery.  At busy times of year, in particular Christmas, deliveries may take 10 -14 days to arrive.

In the unlikely event that your parcel does not arrive, please contact us within 28 days and await further instruction.

Christmas Deliveries

The last posting date to arrive before Christmas is Wednesday 23rd of December.  However this is not a guaranteed service.  If you need a guaranteed service please contact us before you place your order for a customised quote.  info@sparklyfabric.co.uk   We will not be posting orders on the 24th December.  The next postal day will be Tuesday 29th December.

Returns

If on receipt of your purchase you are not happy with it and wish to return it to us then please notify us within 7 days info@sparklyfabric.co.uk .Your item must be returned in a fully saleable condition and in the same condition that you received it.  Please take care with it.  Sparkly Fabric will not refund postage costs for your initial order or the return of them. We will not be held responsible for any returned items that do not reach us.

If your product is faulty, please contact us within 7 days - info@sparklyfabric.co.uk.  We will either refund or replace the fabric for you and will pay for your postage costs.  Please contact us before returning any item.